Cookies Policy
Our website www.btconline.co.uk uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Due to recent changes in law, all websites who operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and relevant information about the cookies we use and the purposes for using those cookies. This policy does not govern the use of any websites linked to from this website. To review the other policies that apply to customers of www.btconline.co.uk, please click on the following links:
For further information about this policy or if you require a detailed list of all cookies which are used by our website, please contact: [email protected].
Your consent
By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read this cookie policy carefully for more details about the information we collect when you use this site.
If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.
What is a cookie?
A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
Key concepts
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.btconline.co.uk).
Third-party cookies: are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
How to delete and block our cookies
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring.
How to turn cookies off?
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
Can I withdraw my consent?
Once you have given us your consent to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. This will expire periodically. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
For further information about deleting or blocking cookies, please visit: www.aboutcookies.org
What cookies do we use and why?
The cookies used on our site are categorised as follows:
- Strictly necessary
- Performance
- Functionality
- Targeting
Strictly necessary
“Strictly Necessary” cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these Strictly Necessary cookies to:
- Remember information you have entered on order forms when you navigate to different pages during a web browser session;
- Remember the goods and services you ordered when you get to the checkout page;
- Identify you as being logged in to our website;
- Make sure you connect to the right service on our website when we make any changes to the way the website works; and
- To route users to specific applications of a service, or specific servers.
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your use of our website or how the security on our website will perform during your visit.
Performance
“Performance” cookies collect information about how you use our website (e.g. which pages you visit, and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.
We use Performance cookies for:
- Web Analytics: To provide statistics on how our website is used;
- Ad Response Rates: To see how effective our advertisements are, including those pointing to our sites;
- Affiliate Tracking: To provide feedback to partners that one of our visitors also visited their website. This can include details of any products purchased;
- Error Management: To help us improve the website by measuring any errors that occur; and
- Testing Designs: To test different designs of our website.
Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.
By using our site, you accept the use of “Performance” cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
Functionality
“Functionality” cookies are used to provide services or to remember settings to improve your visit.
We use Functionality cookies to:
- Remember settings you’ve applied, such as layout, text size, preferences, and colours;
- Remember if we’ve already asked you if you want to fill in a survey; and
- Show you when you’re logged in to the website.
Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.
Targeting
“Targeting” cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. Third parties provide these services in return for recognizing that you have visited our website.
We use Targeting cookies to:
- Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites; and
- Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.
All of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.
To comply with legal requirements, we have listed the cookies that we use on our site:
Google Analytics Google Privacy policy View Google Analytics cookie page
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and pages visited.
| _utma | 2 years from set/update |
| _utmb | 30 minutes from set/update |
| _utmz | 6 months from set/update |
| Google Tag Manager Google Tag Manager Privacy Policy |
| Google Tag Manager is a tag management system (TMS) that allows the updating and management of measurement codes and related code fragments collectively known as tags on a website or mobile app. |
Cookie list updated 25/11/2021. This policy contains a list of www.btconline.co.uk cookies as at the date of this policy. Future cookies used by the Web site shall be included to this table from time to time.
More information about cookies
Analytics
For more information about Google analytic cookies, please see Google’s help pages and privacy policy:
Information about cookies
Useful information about cookies can be found at:
Behavioural Advertising
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| www.btconline.co.uk | fastant-session-id, acquia_extract:site_space | First Party |
| btconline.co.uk | OptanonAlertBoxClosed, OptanonConsent, incap_ses_*, _dc_gtm_UA-xxxxxxxx, nlbi_XXXXXXX, visid_incap_XXXXXX | First Party |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| www.btconline.co.uk | ___utmvxxxxxxxxxxxxxx, cookie-agreed-version | First Party |
| d.la1-c2-lo3.salesforceliveagent.com | X-Salesforce-CHAT | Third Party |
| ssl.widgets.webengage.com | _we_wk_ss_ | Third Party |
| force.com | BrowserId_sec, BrowserId | Third Party |
| 6009292.global.siteimproveanalytics.io | AWSELB, AWSELBCORS | Third Party |
| service.force.com | LSKey-c$CookieConsentPolicy, CookieConsentPolicy | Third Party |
Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| www.btconline.co.uk | s_xxxx | First Party |
| btconline.co.uk | _gid, _ga, nmstat | First Party |
| c.webengage.com | _WE_z99199835, s_xxxx | Third Party |
| ssl.widgets.webengage.com | _WE_z99199835 | Third Party |
| nr-data.net | JSESSIONID | Third Party |
| pages.constructionproducts.saint-gobain.com | __cf_bm | Third Party |
Social Media and Marketing Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| t.co | muc_ads | Third Party |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| btconline.co.uk | _fbp | First Party |
| www.btconline.co.uk | _we_wk_ss_lsf_ | First Party |
| app-lon06.marketo.com | BIGipServerPOOL-162.13.65.76-442-na-LON06, __cf_bm | Third Party |
| ssl.widgets.webengage.com | _we_wk_ls_ | Third Party |
| twitter.com | personalization_id | Third Party |
| pages.constructionproducts.saint-gobain.com | BIGipServerPOOL-162.13.65.76-442-na-LON06 | Third Party |
| www.facebook.com | Third Party |
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